2022年5月28日 · If you have wifi as part of the test can you run ethernet from your router to the PC? For instance, my speed test wired is 550 - 650 down. Speed test using wifi runs 35 - 75. A couple nights ago wifi was running 102 down. The point being wifi can be variable. If you're slow using ethernet then there's something else going on.

2025年1月11日 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send it.

2024年10月2日 · I was also was able to test the gateway speed as recent as yesterday morning 1/14/24 before a service technician came out because the gateway speed was failing Xfinity's own standard of 75% of the plan speed. Technician came same day and checked, verified that the 2 gig speed is inconsistent and also changed my XB7 modem to a XB8 model.

2024年8月27日 · user_b37tsx Log into your account.You'll see your current statement and a list of your past bill statements. Click the Statement PDF link under Current Statement or click on the statement date range you want to vi

2025年1月24日 · @user_znmfvx Thank you for taking the time to reach out to us here on our Xfinity Forums. I can understand the frustration if you haven't been able to run any speed tests, especially if you're experiencing slower speeds or drops in connection! We're here to help you resolve your service concerns.

2024年1月29日 · This differs from traditional internet speed tests, like our Xfinity Speed Test, which measure the speed reaching the device that’s running the test itself. Speed to Gateway results are often higher than results from a traditional speed test because they aren't impacted by various factors like WiFi conditions or device capabilities.

2020年12月24日 · @Curmudgeon101 Are you using the actual "Xfinity" app, not the Xfinity Connect app. Then select connect at the bottom. Then Internet heath comes up. Select that and it has the "Test speed to gateway". There are a bunch of different Xfinity apps that do different things. Connect, My account, Mobile ect.

2023年1月27日 · Xfinity's speed test: 180 Mbps. Fast.com: 250 Mbps. OOKLA (speedtest.net): 85 Mbps. Spectrum.com: 70 Mbps. So is there a reliable Internet speed test out there? I'm wondering why I'm paying for 400 Mbps, but Xfinity says I'm getting half that.

2022年10月25日 · 2.4 ghz slow speed test. Both 2.4 ghz and 5 ghz used to run the speed test from xfinity or others at close to gigabit speed for downloads. Now 2.4 ghz is 49mb download and 5 ghz is 300mb download. I have restarted the modem. No change. Should I get a replacement modem? I have M

2024年8月4日 · @user_069633 . Have you had a chance to see if any of those self-troubleshooting tips apply ?