Quantum LEAP 2025 will take place from February 25-27, 2025, at the Hilton Phoenix Tapatio Cliffs Resort in Phoenix. Organized by Quantum Metric, the event gathers digital experience …

The Customer Success Festival, hosted by the Customer Success Collective, will take place on May 21-22, 2025 in Las Vegas. This two-day event will bring together leading minds in …

2024年10月18日 · Building a generative AI strategy means putting customers first and adapting your deployment models to keep pace with their changing needs and preferences.

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2024年11月7日 · With the right workforce management strategies in place, contact centers can optimize their operations and create a better experience for agents and customers.

Customer Contact Week (CCW) 2025 will take place from June 9-12, 2025, at the Caesars Forum in Las Vegas. The event brings together leaders in contact center operations and customer …

2024年12月11日 · Agentic AI will revolutionize contact centers. Learn how it will drive business value by giving AI new levels of agency to solve customer challenges.

Ever wondered how to craft cutting-edge strategies for B2B brands or stay on top of the latest link building trends? Or are you curious about the secrets behind influencer marketing …

2025年1月27日 · Customer Contact Week (CCW) 2025 will take place from January 27-29, 2025, at the JW Marriott Bonnet Creek in Orlando, Fla. This event offers customer contact and CX …

2024年12月9日 · Consumer behavior trends are shifting, with transparency, sustainability and empathy becoming core expectations for brands to meet in every interaction.