For end-users, USI tools transform complex, resource-intensive migrations into a streamlined, automated process, says Tony Bartlett, director of data centre compute at Dell Technologies SA.

Recent field diagnostics from DuxNet revealed that many switch failures stem from incorrect grounding during installation, says Tobie van Schalkwyk, business unit manager at Duxbury Networking.

AI agents are changing how companies predict, prepare for and respond to disruptions, says Augustine Tumi Mogashoa, IT and business continuity management specialist at ASQE.

Contact centre operators are using AI to craft conversational experiences with basic chatbots and more advanced virtual agents, driving the rise of immersive digital CX.

The company has announced a strategic restructuring of its operations across Africa to enhance and expand its market presence and customer engagement.

Incident response isn’t something you should practise until you get it right – you need to practise until you can't get it wrong, says BUI's Yunus Scheepers.

The right host becomes your website’s silent guardian, working behind the scenes to fend off threats and protect your data.

It is critical to have sufficient modems available to download metering data for customer billing, says the utility.

Prof Blade Nzimande meets with the envoy of the UN secretary-general for digital and emerging tech to discuss developing SA’s ...

President Ramaphosa appoints Mcebisi Jonas as his special envoy to the US, serving as the official representative of the ...