This document provides preliminary estimates for 2014 on hospital-acquired conditions (HACs), indicating a 17 percent decline, from 145 to 121 HACs per 1,000 discharges, from 2010 to 2014. A ...

While those who have initiated a focus on pressure ulcer prevention may clearly understand the needed changes and the reasons for them, there may be great variation across the organization in levels ...

Contents To All Clinicians Purpose Key Findings Tobacco Dependence as a Chronic Health Condition Tobacco Users Willing To Quit Tobacco Users Unwilling To Quit Tobacco Users Who Recently Quit New ...

Guidelines and Measures This AHRQ microsite was set up by AHRQ to provide users a place to find information about its legacy guidelines and measures clearinghouses, National Guideline ClearinghouseTM ...

The CAHPS Health Plan Survey is a tool for collecting standardized information on enrollees' experiences with health plans and their services. Since its launch in 1997, this survey has become the ...

* To determine if a patient has bottomed out, the caregiver should place his or her outstretched hand (palm up) under the mattress overlay below the existing pressure ulcer or that part of the body at ...

Many organizations are uncertain about how to proceed with designing a workable solution for medication reconciliation. This chapter provides helpful information and tools for designing or redesigning ...

Definitions of Care Coordination Domains The care coordination measurement framework includes activities that have been hypothesized as important for carrying out care coordination and broad ...

The premise of a systems approach to event investigation and analysis is that while adjusting individual performance may appear to resolve a case, it does not ensure the event won't happen again; ...

Patient Safety Culture DefinedPatient safety culture is the extent to which an organization's culture supports and promotes patient safety. It refers to the values, beliefs, and norms that are shared ...

Measures used to assess and compare the quality of health care organizations are classified as either a structure, process, or outcome measure. Known as the Donabedian model, this classification ...

6.Q.1. The Problem Achieving high levels of member satisfaction requires two ingredients: A deep knowledge of what constitutes high quality service from the perspective of your members and patients.