Design, Empathy, Interpretation: Toward Interpretive Design Research, by Ilpo Koskinen, presents the research behind the birth of empathic design and its morph… ...

Generally speaking, nobody wants to be an enabler of bad behavior. To enable bad behavior means we are consciously aware of the reality that surrounds us and the impact that the negative has, but be ...

Kieran has worked in interactive design for the last 16 years, crafting visually compelling and usable experiences for major nonprofit, financial, and pharmaceutical clients. Kieran enjoys puzzling ...

Keeping a diary is not just a hobby undertaken by teenage girls trying to make sense of life and love. Diary methods have been widely used in medical research where patients are asked to keep a diary ...

In the following sections, I outline how different types of users have different XAI needs and the importance of being mindful of human cognitive biases. Different Humans, Different Needs Figure 2. A ...

Note: This is a two-part article. Part Two will appear in our next 19.1 issue. Our news feeds today are rife with ethical issues as they relate to the ever-increasing technologies we use. Self-driving ...

Trauma is a global epidemic. Almost everyone has lived experience of trauma, and re-traumatization—reliving the traumatic event—can happen at any moment from related or unrelated stimuli; in the ...

The “How Much” and “When” will vary significantly, depending on your budget and time limitations. Figure this out in advance and then create the plan that works best for you. A Quick Step-By-Step for ...

One of the latest techniques in the Human Computer Interaction (HCI) community is a data collection mechanism called cultural probes. These were introduced in 1999 by William Gaver, an academic based ...

In a 2008 article fo User Experience (Volume 7, Issue 1) Jerrod Larson described how some enterprise software (e.g., portals, expense software, learning management systems) comparisons conducted by ...

Gene Roddenberry could never have imagined that a prop from his TV show would change the world, but that’s exactly what happened when he introduced the communicator on the first episode of Star Trek ...

Figure 1. There’s much more to the user experience of a library than navigating the stacks. (Credit: Mauricio Lazo/UH Libraries) Libraries may not be the first thing that comes to mind when thinking ...