Jeff Bezos has a pretty hands on approach when it comes to business, which is why he called his own customer service mid ...

It is important to begin by identifying the SMS opted-in audience you are trying to engage and send valuable messaging ...

To maximize the impact and streamline data collection, Orange collaborated with Gofiled, an emerging startup from the Orange ...

Experts expect conversational assistants to take on the burden of making customer service queries for customers, but this ...

We are looking for Japanese-speaking Service Desk Agents with solid Cisco technical support skills to join our high-performing global IT support team. If you’re passionate about delivering exceptional ...

A Powerball player is still sitting on a $50,000 winning ticket, and lottery officials warned them that there are several ...

We are looking for Japanese-speaking Service Desk Agents with solid Cisco technical support skills to join our high-performing global IT support team. If you’re passionate about delivering exceptional ...

Those in Morristown looking for a career will have the chance to stop by Foundever’s customer service career fair this month.

A Porter delivery agent in Lucknow sparked a social media frenzy by filming himself delivering a package of FC 25 within the ...

Charter Communications has promoted Chris Fulton to serve as its Senior Vice President of Business Customer Operations and ...

Learn more about whether CCC Intelligent Solutions Holdings Inc. or Freshworks Inc. is a better investment based on AAII's A+ Investor grades, which compare both companies' key financial metrics.

Chicago police said 24-year-old Luther Hopkins III, of Calumet City, is charged with one felony count of unlawful use of a ...