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AI in call centers isn't just the future — it's now. Learn how it's shaping customer interactions with predictive and conversational tech. AI call center technology is rapidly transforming how ...

It all begins in the hypothalamus, the brain’s command center ... stress started causing me frequent heart palpitations. Initially, I blamed caffeine, lack of sleep due to being on call and ...

Female participants with moderate stress had a 78% increased risk of stroke, although the study did not find a similar association for male participants. Dignity Health Mercy Medical Center in ...

One of the most essential tools for call center QA is call recording and transcription software. This software allows you to capture and store audio and text records of your calls, which you can ...

Small businesses have to be cleverer in the competitive world of today to provide outstanding customer service. Optimizing call center services for small businesses is among the best strategies to ...

A severe thunderstorm system that moved through the region on Saturday evening left a long trail of destruction in its wake, ...

"The science shows that our circumstances -- how rich we are, what job we have, what material possessions we own -- these ...

EYEOPENER. OH, GOOD MORNING TO THE STUDENTS AT CENTER SCHOOL. OUR KELLY ANN CICALESE RECENTLY GAVE A WEATHER PRESENTATION THERE. THE GIGGLES WERE ON CINDY WAKE-UP CALL DOING. IT’S EASY TO RECORD ...

Justice Samuel Alito wrote that an overnight order blocking a group of Venezuelans from being deported under a wartime law was not “necessary or appropriate.” Read Justice Alito’s Dissent ...

Many Americans are experiencing heightened levels of stress and anxiety due to these challenges. For those who serve as a lifeline to the public during these uncertain times, the stress level is ...