The World Bank’s 2025 report advocates operations concessions as a pragmatic alternative to full privatization for improving ...

The Operations Maturity Model To evaluate a utility’s operational maturity, we can see how it places on the Operations Maturity Model (see sidebar), which I’ve adapted from Carnegie Mellon ...

the IFS Ultimo presentation about the Circle of Collaboration ...

ANSR, a global leader in helping enterprises set up and operate Global Capability Centers (GCCs), today announced it has been ...

Eric Reyes, a seasoned cybersecurity leader, has been promoted to chief security officer at Koniag Government Services.

The National Framework for GCCs announced in the budget for 2025-26 marks a promising beginning. Now is the time to build on ...

Some companies are approaching AI projects as an end in and of themselves rather than a tool to solve a real problem, says ...

Enterprises stand at a crossroads—either wait for agentic AI to mature or take the calculated risk of early adoption.

With agentic AI, leaders can make better workforce planning decisions that align with business strategy and adapt to evolving ...