An update is coming to the closed conversation form in Dynamics 365 Contact Center. If the administrator has enabled the option, service reps can view the recordings and transcripts at the end of the ...

Microsoft has received approval to move forward with its North San Jose data center project, marking the first time the tech giant will build, own and manage a digital infrastructure facility in ...

Microsoft said it is "slowing or pausing" some of its data center construction, including a $1 billion project in Ohio, the latest sign that the demand for artificial intelligence technology that ...

Microsoft has pulled back on data center projects around the world, Bloomberg reports, suggesting that the company is wary of expanding its cloud computing infrastructure too rapidly. Microsoft ...

Microsoft recently said it may "strategically pace" its data center plans. The change follows a shift in its OpenAI partnership and concern about oversupply. Microsoft's pivot reflects an industry ...

In January, the city of Heath, Ohio, inked agreements to improve infrastructure such as roads and water lines for Microsoft’s planned data center in the city, according to documents seen by Bloomberg.

Based on the easing of exclusivity by the two companies, analysts say these moves aren’t surprising, but they do have broader market implications. OpenAI is reportedly contemplating building its ...

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