In January, the city of Heath, Ohio, inked agreements to improve infrastructure such as roads and water lines for Microsoft’s planned data center in the city, according to documents seen by Bloomberg.

One of the most essential tools for call center QA is call recording and transcription software. This software allows you to capture and store audio and text records of your calls, which you can ...

33,106 people played the daily Crossword recently. Can you solve it faster than others?33,106 people played the daily Crossword recently. Can you solve it faster than others?

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The office building at 2000 Bluffs Drive is pictured in September 2024. A portion of the property that was home to a former call center — and at one point was considered as a location for ...

Today, Microsoft entities in India have over 20,000 employees, engaged in sales and marketing, research and development and customer services and support, across 10 Indian cities – Ahmedabad, ...

Hearing aids and cochlear implants have been getting better for years, but a new type of device—eyeglasses that display ...

After my previous two FLYING articles focusing on optional hardware improvements to your home simulator, I received ...