Key Points Total quality management has been around since the 1950s, helping companies balance cost, speed, and quality. The ...

However, head coach Dan Quinn believes that the team still has room for improvement ... So, that's still an ongoing process, looking at other teams as well. Who did things well, who didn't ...

Social Science Applied to Healthcare Improvement Research Group, Department of Health Sciences, School of Medicine, University of Leicester, Leicester, UK Correspondence to Professor Mary Dixon-Woods, ...