The managing director and CIO of corporate units details how his digital team has been transforming how work is done for his ...

According to the latest Gartner® report, IT Service Management (ITSM) platforms play a central role in the delivery and automation of IT services. Despite market maturity, Gartner® forecasts a growth ...

The New York State Comptroller has released a report on the Information Technology Services Office stating that thousands of ...

Mr. Anil Kumar Ratnala’s journey is a testament to his strategic vision, expertise, and unwavering dedication to overcoming complex challenges.

Implement phased modernization strategies to minimize disruption Leverage cloud-based solutions with automation and ...

A globally leading provider of laboratory automation solutions has opted for USU's IT Service Management Suite (ITSM). As part of a comprehensive IT reorganization, all IT service processes ...

As a leading provider of software and service solutions for IT and customer service management, USU helps organizations optimize their IT resources in the age of cloud and AI. Globally, organizations ...

Ovations, together with Atlassian’s Jira Service Management, is enabling companies across industries to modernise their ITSM ...

Magee, who previously served as CEO of Tampa, Fla.-based ITSM vendor ConnectWise from 2019 to 2024, takes over from Cynet ...

Readers help support Windows Report. We may get a commission if you buy through our links. Which background processes can you end in Windows 10? As you might know, high-end software and PC games often ...

As operations expand globally and digital systems multiply, traditional ITSM tools are reaching their limits. These legacy solutions – built for an earlier era of process management – cannot keep pace ...

TeamDynamix Outlook: Key Trends for ITSM in 2025 – The Rise of No-Code Automation and AI is Driving Agility and Easing IT Teams’ Burden Amid Increasing Demands COLUMBUS, Ohio--(BUSINESS WIRE ...