For centuries, the writer’s desk has served as a sacred, solitary space. Virginia Woolf had hers in a garden room, Roald Dahl ...

Adopting an AI-powered help desk tool can empower your team to deliver faster support and focus on what matters most – keeping your customers happy. Alex McFarland is an AI journalist and writer ...

Microsoft president Brad Smith says the company, which is celebrating 50 years since it was founded, and 40 years in Ireland, ...

One of the most common uses is the zoho desk api create ticket functionality. This lets you automatically create support ...

SolarWinds delivers Squadcast Incident Response following its recent acquisition and updates its observability platform.

In October 2023, Rohit Chopra, director of the Consumer Financial Protection Bureau under President Biden, warned that if Big ...

"It is never acceptable for people involved in the projects of TRT, which represents our nation, to be a part of a political ...

A court in New Delhi says the operator of Wikipedia must remove "defamatory" comments made about Reuters-affiliated news ...

Two expert spine specialists weigh in on six important tips that can help you fix your posture and maintain it for good. Plus ...

The notice adds: “The authority is looking to procure a new Defence IT Service Desk capability to provide continuity of these critical IT support services for defence users from this date.” The MoD ...

Interface with management, IT Support Technicians and users. Manage call load to ensure the exceeding of customer expectations. Escalate issues as appropriate. Train IT Support Technicians Service ...

Rep. Jared Golden, D-Maine, pointed out in a lengthy statement that he himself proposed a 10% blanket tariff on U.S. imports ...