The Johnson County Emergency Communication Center, which sits adjacent the Johnson County Sheriff’s Office, will be renamed the George A Robinson Emergency Communication Center on Tuesday in honor of ...

Rhode Island state senators toured the 988 Suicide and Crisis Lifeline call center in East Providence on Friday.

Commissions do not affect our editors' opinions or evaluations. Call center software enables better customer support by phone and other communication channels. This cloud-based technology is easy ...

Two Chinese nationals, identified as the masterminds behind a major call center scam operating from a neighboring country, were apprehended in Bangkok. The suspects, Mr. Ye Wanyou and Mr. Li Weijie, ...

Struggling to choose the best call center software for your business? Compare top options to find the solution that fits both your team and budget. There are dozens of call center solutions ...

A health care provider referral is required for these services. Our team of in-home urgent care nurse practitioners and physician assistants from our partner, DispatchHealth, are able to test and ...

Renz Miguel Marquez, a 29-year-old call center trainer in Makati City in the Philippines, uses AI tools to streamline his workflow. The call center where he works caters to broadband service ...

President Donald Trump has signed an executive order sanctioning the International Criminal Court for pursuing "illegitimate ...

A year after opening, the center has become a magnet for dozens of out-of-state families eager to join an active Afghan ...

The company’s Scott Springfield Manufacturing acquisition and robust cooling distribution unit demand offset tariff and ...