Teleperformance SE, the largest call center operator on the planet ... “When you have an Indian agent on the line, sometimes it’s hard to hear, to understand,” Teleperformance Deputy ...

Study Finds That People Who Entrust Tasks to AI Are Losing Critical Thinking Skills The post World's Largest Call Center Deploys AI to "Neutralize the Accent" of Indian Employees appeared first on ...

The company's website says that it makes the call center employees more efficient ... is now going to completely get rid of their employees’ Indian accents by applying a real-time AI software ...