The cuts have led to record-breaking job losses across both public and private sectors and left federal agencies and ...

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The consultant, whose identity STV News has protected because he still works in the industry, claims that he was not given any training about assessing the mental capacity of clients, and that he was ...

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Learn more about whether Confluent, Inc. or Freshworks Inc. is a better investment based on AAII's A+ Investor grades, which compare both companies' key financial metrics.

In a shift from previous priorities usually relating to the prevention of discrimination against foreign nationals and ...

Despite being PAL's newest CX partner, ibex raised the bar by achieving the highest scorecard results among its global BPO ...