The first—AI-powered voice-ordering at the drive-through lane and on the phone—was built by Yum’s developers using tools and development frameworks from Nvidia, and will begin rolling out at ...

One of the most common pitfalls is customer concern over AI and ethical ... because of alleged eavesdropping by Apple’s Siri voice assistant, which dates back to 2019. While many consumers ...

(via: The Verge) This feature provided slightly more privacy since it limited Amazon’s ability to store and analyze customer voice data. However, Amazon is now removing this option, meaning ...

For the better part of a century, Voice of America has broadcast into countries whose governments censored free information. The Trump administration has dismantled VOA's parent organization ...

The capability to replicate human speech is a breakthrough development. For instance, imagine your favorite book author's voice narrating their latest book or a customer service agent speaking to you ...

The arrest happened following the execution of a search warrant on Thursday, March 13, at a residence on Stonecrest Drive in New Windsor as part of a long-term investigation into the illegal ...

Voice AI is rapidly reshaping customer service and contact centers, ushering in a new era of 24/7 efficiency, personalization, security and scalability. After decades of working in the contact ...