LAS VEGAS, April 08, 2025 (GLOBE NEWSWIRE) -- SADA, An Insight company, a leading business and technology consultancy and ...

CARY, N.C., April 8, 2025 /CNW/ -- CloudFuze, an industry leader in large-scale cloud migrations, announced today that it has ...

“Now, millions of Workspace customers can access the benefits ... are demonstrating increasingly larger value for customer service operations, Google is combining the features of Contact Center ...

The research firm recommends that organizations start planning for this future now by co-creating, integrating, and building trust in genAI. Integrating voice technology, conversational AI, and CRM ...

The Internal Revenue Service ordered customer service employees back to the office. There was just one problem: not enough desks.

AI-driven platform reshapes customer service with smarter ... The company's new Vonage Contact Center (VCC) Intelligent ...

Is this the experience you want for your customers? Understanding what the best customer service journey looks like can be challenging. With so many tools and services available—not to mention ...

Frontline Starter and Frontline Standard: There are two Workspace editions for staff in roles such as customer service, retail, and manufacturing who do most of their work away from a desk.

Use precise geolocation data and actively scan device characteristics for identification. This is done to store and access information on a device and to provide personalised ads and content, ad and ...

which celebrates the best of customer service across Suffolk businesses, as well as highlighting best practice. I have been involved in many aspects of the customer service improvements we ...