Voice recognition is a technology that enables machines and software systems to identify, process, and respond to human ...

Gladia, an AI transcription and audio intelligence provider, launched Solaria, a next-gen automatic speech recognition (ASR) model designed to redefine real-time communications for call centers and ...

呼叫中心，智能外呼，大模型呼入机器人，大模型呼出机器人，客服系统，工单系统，开源呼叫中心系统，话务系统 ...

Benefits of migration from telephone to VoIP provides cost savings to include bringing in more modern devices intended for ...

NYSEG will meet with customers at the Campbell Fire Department to discuss billing concerns and receive feedback.

TELUS International TIXT recently partnered with Zendesk, which specializes in agentic AI-powered service solutions, to deliver best-in-class customer experiences with cutting-edge technology infused ...

Despite being PAL's newest CX partner, ibex raised the bar by achieving the highest scorecard results among its global BPO ...

SoundHound AI, Inc.’s SOUN share price has dipped by 11.81%, which has investors questioning if this is right time to buy.

From large enterprises to SMEs, resellers, and wholesalers, ICTGlobe is trusted for tailored, high-performance solutions that ...

The collaboration represents an expansion of Tech Mahindra’s engagement in the broadband sector, with a focus on supporting ...

Pilots need to be better able to voice safety concerns freely without fear of punishment to reduce the chances ...

China Airlines (CAL), a Taiwan-based carrier, has strategically positioned itself for the future by signing a memorandum of ...