A new City of Edmonton bylaw will require rideshare and taxi drivers to take a new mandatory training course if they want to ...

Znuny/Znuny LTS is a fork of the ((OTRS)) Community Edition, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.

A new customer-facing LLM-agent framework to increase accuracy and reliability ...

Cancun International Airport has implemented specialized tourism training for nearly 100 customs agents to improve service quality, marking a shift towards better visitor experience.

While the mortgage industry is known for its customer service focus, prioritizing a seamless borrower experience, many of ...

Support must include help for marketing your business in a highly competitive market. A strong franchise will provide ...

Anna Baluch is a finance writer who enjoys writing about personal money management topics, including credit and lending ... But what they often forget to consider is its customer service. By opting ...

Influencer claims red underwear faded after washing, gave her allergies, sparking intensive investigation by firm hailed for ...

From healthcare to retail and online gaming, every space has quickly adopted the wave of AI-powered tools. The arrival of AI has just made customer service 100x better, adding a pinch of efficiency ...