Customer service satisfaction in energy companies’ has improved in the last six months, reaching +58, a seven point increase.

Satisfaction in broadband providers’ customer service has remained low between November 2023 and November 2024, sitting at ...

The 1H 2025 GenAI Confidence Index survey was conducted online within the United States between October 15 and November 13, 2024 among a U.S. sample of 5,150 managers and executives who indicated they ...

The AI for Customer Service Market is expected to reach USD 12.06 billion by 2024 from USD 47.82 billion in 2030, at a CAGR of 25.8% during ...

The AI for Customer Service Market is expected to reach USD 12.06 billion by 2024 from USD 47.82 billion in 2030, at a CAGR of 25.8% during 2024?2030, according to new research report by ...

Request To Download Free Sample of This Strategic Report @   This country research report on Vietnam Market Reports offers comprehensive insights into the market landscape, customer intelligence, and ...

The survey received over 80,000 responses from the MTA’s ridership, including riders from Long Island Rail Road and MNR.

Customer feedback is a view of the customers on their experiences with the company's products, services, or processes.

OXIO, a leading Telecom-as-a-Service (TaaS) platform, today released its 2025 Mobile Consumer Survey, providing thought-provoking insights into evolvi ...

Welcome to Software/Service/API Design Practice Repository (DPR) (pronounced "deeper")! This public repository collects method elements and practices from various methods (old and new) that are ...

For instance, call center agents can be instructed to: Periodically reassure people that they’re listening Speak clearly without rushing or raising their voice Give people enough time to explain their ...