The Malaysian Communications and Multimedia Commission today recorded the statement of a customer service officer believed to ...

Mohamed Rashid Ahmad, 70, was stationed at the checkpoint and tasked to assist passengers with their arrival cards.

CYBERJAYA: The Malaysian Communications and Multimedia Commission (MCMC) on Thursday recorded the statement of a customer ...

The Malaysian Communications and Multimedia Commission (MCMC) yesterday recorded the statement of a customer service officer believed to have uploaded ...

In today's digital era, the internet is a double-edged sword: it connects people but also unleashes a torrent of offensive content. Recently, the Malaysian Communications and Multimedia Commission ...

Health insurance companies such as UnitedHealthcare and Florida Blue are increasingly leaning on generative artificial ...

Chief CX Officer, SQM Group. “Their achievement as Finalist for Call Center of the Year Award, winning Highest Customer Service for both the Financial and B2B Industries, and World-Class Call ...

the post read. "Officer Tolson responded to calls about an 8-foot gator in a 55+ community, intercepted a terrified pizza delivery driver, and ensured a hungry customer was fed (and a hungry gator ...