First Orion's Protect+ Risk Detection helps businesses to make informed decisions on how inbound calls are treated.

Customer support plays a crucial role in sustaining and growing businesses irrespective of any sector. There goes a proverb – “Customer is the king”. Hence, customers are the lifeline of the businesse ...

Phone calls can be one of the most valuable touchpoints between businesses and their customers in today’s fast-paced digital ...

First Orion, a leader in branded communication solutions, today announced the launch of Protect+ Risk Detection, a data-driven, signal-responsive AI solution for inbound spam and scam call protection ...

AloAi Voice Agents Automate Qualification, Scheduling, and Customer Engagement, Delivering Unmatched Operational Scale.

All inbound calls to MPowered Mortgages will be directed through the lender’s Alexa-style digital AI assistant.

Marchex (NASDAQ: MCHX), which harnesses the power of AI and conversational intelligence to drive operational excellence and revenue acceleration, today announced the launch of Engage for Service, its ...

TTEC, a global leader in AI-enhanced customer experience (CX) solutions, is expanding its Cebu City operations with full-time ...

Running a small business can be a challenge, but luckily, technology has made it easier to stay competitive. AI tools are ...

MPowered, the one day mortgage lender, has enhanced the role of its Alexa-style digital assistant which will now see every broker who calls up MPowered ...