This period of upheaval forced organizations worldwide to swiftly pivot, reimagining their customer service in the absence ... Anecdotal evidence within our construction equipment rental industry ...

The SolarWinds Service Desk app for mobile devices streamlines the handling of support requests, providing a more efficient way for support teams to address and solve customer issues. The app ...

a leading IT service management and customer service desk software provider. Customer experience has long been considered to be a greater priority for B2C companies, but it is now clear that B2B ...