Sky has said 2,000 call centre jobs are at risk under plans to move more of its customer service online. The media and telecoms company plans to close three of its 10 UK customer service centres, it ...

Few things in life are more annoying than being told to be patient. But that’s exactly the message companies are giving to ...

Introduction Small businesses have to be cleverer in the competitive world of today to provide outstanding customer service. Optimizing call center services for small businesses is among the best ...

Cape Town’s booming call centre industry is set for another big boost with the launch of a brand new facility.

Sky has said 2,000 call centre jobs are at risk under plans to move more of its customer service online. The media and telecoms company plans to close three of its 10 UK customer service centres ...

Sky's decision to close its call centre in Stockport with the loss of up to 500 jobs will be "devastating", the town's council has said. The media and telecoms company plans to close three of its 10 ...

Sky, the owner of Sky News, has announced 2,000 jobs at its customer service ... "centre of excellence" as it sought to adapt to changing customer habits through the use of technology amid ...

Sky, the owner of Sky News, has announced 2,000 jobs at its customer service ... "centre of excellence" as it sought to adapt to changing customer habits through the use of technology amid ...

Sky has announced plans to shake up its call centres in a move which will see around 2,000 jobs put at risk of being lost. The media company, which is owned by US media giant Comcast, is looking to ...