How to Get Help Fast Xfinity, a subsidiary of Comcast, provides internet, TV, phone, and home security services to millions ...

AI agents can be found in a variety of industries, including healthcare, finance, manufacturing, customer service, and ...

It’s long been known that excellent customer service is critical for companies’ bottom lines, and the numbers continue to support that. Research from The Harvard Business Review found that customers ...

ServiceNow, which provides businesses with outsourced IT and customer service support as well as other digital services, said ...

Across industries, GenAI adoption is no longer optional—it’s a necessity for businesses that want to remain competitive.

With less than half of consumers happy with the service they receive and only 16% of agents satisfied with their roles, AI-led transformation can unlock significant commercial potential; but customers ...

Cognigy, a global leader in AI-powered customer service solutions, celebrated the winners of the 2025 Cognigy Awards during its flagship event, Nexus Summit 2025. These awards honor enterprises that ...

The Travelers Companies, Inc. (NYSE: TRV) today announced the 2025 Agent of the Year Award honorees, recognizing a select ...

Partners are integral to AnywhereNow's success, and it is committed to maintaining its global partnerships through its Global ...