As Team '25 opens, Atlassian unveils new customer service and skills apps, makes its Rovo AI tool free for most users and ...

The AI system can then apply that routing intelligence ... The company already has a market leading customer service management (CSM) platform, but this is the first time it has positioned itself ...

Commissions do not affect our editors' opinions or evaluations. Customer relationship management (CRM) software can help businesses in numerous fields streamline customer interactions, improve ...

AI is helping to supercharge the connection between businesses and customers, but certain steps are necessary to optimize CSM solutions.

In the modern digital economy, businesses generate and manage an overwhelming volume of digital content. From marketing ...

Rosen Aviation presented its new 4K smart map box, which improves both the quality and quantity of IFE system moving maps’ output, at the Aircraft Interiors Expo ( AIX) in Hamburg.

The jewellery industry is complex, with multiple stages of production, inventory management, and sales processes. To stay ...

CMS Market Set for Explosive Growth, Projected to Reach $30.9 Billion by 2030Middleton, Massachusetts, April 01, 2025 (GLOBE ...

Logik.ai’s CPQ technology will expand ServiceNow’s CRM portfolio and complement its service management solutions.

Issues are being reported by people using Sage Intacct after many said they were unable to access their money on payday - the ...

OMS Market Set for Explosive Growth, Projected to Reach $3.64 Billion by 2030Middleton, Massachusetts, March 31, 2025 (GLOBE NEWSWIRE) -- QKS Group, a premier market intelligence and advisory firm, ...