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Call centers must balance optimizing performance with adherence to strict regulatory requirements-such as those specified in the Telephone Consumer Protection Act (TCPA), Telemarketing Sales Rule (TSR ...

This story was excerpted from Keegan Matheson's Blue Jays Beat newsletter. To read the full newsletter, click here. And ...

Fresh data delivered Saturday mornings In this Q&A, we speak with Brian Kennedy, a senior researcher at the Center, on why and how we conducted the survey of AI experts. These groups are far apart in ...

Microsoft Corp. has reportedly pulled back on multiple planned data center projects three months after it announced plans to spend $80 billion to build artificial intelligence data centers through ...

The comprehensive 2025 Perennial Survey, which gathered responses from more than 14,000 gardeners across the United States and Canada, provides valuable insights into the purchasing behaviors, ...

This proprietary system employs specialized algorithms to identify early signs of litigation trends in federal litigation ... Many cases center on artificial intelligence and issues with either ...

Through the season’s first week, here are six trends worth examining so far for the Mariners. (An obvious disclaimer: It’s ...