FY25 earnings show solid revenue growth, but flat Armv9 adoption. Read more to see why I'm bearish on ARM stock.

New Jersey’s Indiscriminate Prosecution of Children as Adults,” reveals that prosecutors have near-total discretion to decide ...

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It can't make calls. Calls that appear to come from this phone number are fraudulent and were not placed by the Government of Canada. Don't give out personal information if you didn't initiate the ...

In addition, AI is also listening to the conversation, providing proactive optimized solutions, customer sentiment, ChatGPT-style technical support, call summarization, and flagging post-call ...

and call summarization, offering actionable insights to enhance performance and ensure compliance. The Supervisor Assistant provides detailed data analytics for operational planning and staff well ...

This article explores the top trends set to shape the contact center industry in 2025 and examines ... expected to significantly impact contact/call centers, shaping both their operational ...

Charter Communications reported a strong performance for the fourth quarter of 2024, surpassing earnings expectations and showing a modest increase in revenue. The company posted an earnings per share ...