two-day in-person orientation to the Smithsonian and the position, and additional on-the-job training specifics to the Call Center. Training classes for the Call Center occur each spring and fall.

CALL Insider Newsletter 2nd QTR 2025 [PDF - 13.7 MB] In this latest issue, you will find the latest CALL publications, ...

CALL CENTER TRAINING: From left, Michelle Myers of Pink Callers, Angie Snow of Snow Business Coaching, and Erica Leonor of The Amzi Group are among those involved in the CSR Academy's live training ...

The center’s director said there’s currently 14 openings for call takers, as well as other roles that haven’t been filled in ...

You’ll also need to factor in training costs and hardware expenses, including business phone systems, computers and general office supplies. Business.com extrapolated business process outsourcing ...

To celebrate its milestone anniversary, the organization launched a new training program for its call center staff, ensuring they are equipped to meet the growing needs of the community.