Hackers are increasingly turning the very systems designed to help customers – outsourced tech support and call centers – ...

A call center is a division of a business, or a third-party firm representing a business, that conducts inbound and outbound communication with prospects and customers. Small business owners often ...

In fact, the average TTEC call-center employee is more like Robert Robles. Born in Mexico, he lived in the U.S. for 42 years before he was deported in 2008. In an interview in front of the call center ...

If you are looking for a work at home role this summer and you don't mind working on a temporary, seasonal basis, this l ...

GOBAA 2025 featured passionate keynote speeches and inspiring success stories, highlighting the ingenuity and resilience of ...

Nvidia Corporation shares remain a Buy. Strong AI demand, global expansion, and quantum computing innovation position it well ...

On June 13, the call center again saw a surge in calls when the city began a new recycling program. The new program required residents to opt in to have recyclables picked up, a departure from past ...

LIMA, OH (WLIO) - Enbridge Gas says the global technology outage is affecting their call centers. The company says if you have a gas leak and if you call the call center and do not get an answer, to ...

THE Bureau of Internal Revenue (BIR) is seeking a higher budget for 2026 to “increase efficiency in tax collection.” Internal Revenue Commissioner Romeo D. Lumagui Jr. said during a forum last ...

Players and coaches say games are called inconsistently, and that’s hurting the product. The league office isn’t so sure it ...

Discover affordable, scalable Microsoft Dynamics 365 Contact Center pricing with AI & omnichannel capabilities - pricing plans for every business need.

Amid rising food insecurity, soaring youth unemployment, and a heavy reliance on imported vegetables, one Liberian-owned farm is rewriting the narrative from the ground up. SANKOFA Farm, tucked away ...