UNICEF and The Church of Jesus Christ of Latter-day Saints are collaborating to reduce maternal and infant mortality in the ...

1. Define Your Business Objectives: ‍Outline the primary goals of the call center. Are you focused on improving customer experience, enhancing operational efficiency, or integrating with existing ...

Call center systems are often complex and hard for agents to navigate. Despite some advancements in call center technology, co-founder and CEO Mike Bourke explained that calls to health plans ...

The City and County of Honolulu’s Department of Transportation Services (DTS) has announced that the phone systems for TheBus ...

SAN FRANCISCO, March 31, 2025 /PRNewswire/ -- TrampolineAI, an AI-powered contact center platform, launches today to elevate healthcare contact centers by delivering faster, more accurate member ...

The bill follows an AJC investigation that examined calls across metro Atlanta and found an alarmingly high number of callers were left waiting for a 911 operator to answer.

Seven dispatch centers will be transitioned into the new 37,000-square-foot Regional Operations and Communications Facility ...

Across industries, GenAI adoption is no longer optional—it’s a necessity for businesses that want to remain competitive.

The affected numbers include TheBus and Skyline call center at 808-848-5555 and TheHandi-Van at 808-456-5555. However, the ...

The Dunwoody Police Department is taking public safety to new heights—literally—with the use of a rooftop-launched drone.

While the role and actions of the Elon Musk-headed Department of Government Efficiency remain somewhat murky, data privacy ...

Tresor Systems Pvt Ltd is one of the well-known service centers you can ... We here have updated address, contact number and direction for you to conveniently reach them. you choose to call up take an ...