There is a trend in using call center and online self-serve websites ... Many companies who staff these types of meetings can now rely on software to help create streamlined staffing using the closest ...

This project forecasts monthly healthcare call volumes using time-series modeling (ARIMA), optimizing call center staffing and reducing wait times. Features include trend analysis, model tuning, and ...

The White House wants to close the federal education agency, but experts say students should fill out the Free Application ...

Health insurance companies such as UnitedHealthcare and Florida Blue are increasingly leaning on generative artificial ...

Good day and welcome to the American Shared Hospital Services Fourth Quarter 2024 Earnings Conference Call. All participants will be in a listen-only mode. [Operator Instructions] After today’s ...

“You have to have the right temperament to take that call, it’s not a call center that’s calling ... Reed where the department is in terms of staffing, but he did not give a number.

NEW YORK--(BUSINESS WIRE)--American Express (NYSE: AXP) today announced that it has entered into an agreement to acquire Center, a software company modernizing expense management. Center’s ...

We're following several investigations connected to our area, including the Gennia Grimes case and the case of a teen who was killed in a Mobile shooting.