There is a trend in using call center and online self-serve websites ... Many companies who staff these types of meetings can now rely on software to help create streamlined staffing using the closest ...

This project forecasts monthly healthcare call volumes using time-series modeling (ARIMA), optimizing call center staffing and reducing wait times. Features include trend analysis, model tuning, and ...

The White House wants to close the federal education agency, but experts say students should fill out the Free Application ...

“You have to have the right temperament to take that call, it’s not a call center that’s calling ... Reed where the department is in terms of staffing, but he did not give a number.

We're following several investigations connected to our area, including the Gennia Grimes case and the case of a teen who was killed in a Mobile shooting.

Tuesday, April 15, is Tax Day. On this day, individual tax returns and payment on any taxes owed are due to the IRS and the ...

Call the Midwife follows the nurses, midwives and nuns from Nonnatus House, who visit the expectant mothers of Poplar, providing the poorest women with the best possible care. We have become ...

Recently departed tax agency leaders detail how workforce reductions could undercut modernization and the use of AI.

But if you have plans to use that refund to pay looming bills or fund a well-deserved vacation, you might consider holding ...

You might know the melting point for glass, plastic or metal, and that they all have a specific point or range, depending on the... If you’re a business owner in Michigan, the 2025 Property and ...

Clearwave, the leading Patient Scheduling Platform provider, announces new client data showing accelerated adoption rates and significant administrative cost savings for specialty healthcare practices ...

Express yourself and deliver a more personal touch. Record, send and view a video clip in your chat and respond back with one of your own. Use @mentions to call a team member’s attention and to stay ...