City of Lynnwood is looking for up to 4 artists, or artist teams to create 4 sets of murals at the jail in our Community ...

Employer-sanctioned groups designed to enhance diversity and inclusion began in corporate America in the 1970s to help ...

Your call center staff are the first line of defense against data breaches. Providing them with thorough training on data security best practices, such as recognizing phishing attempts and ...

Luling's Waterworks Billing Office will close at 1:45 p.m. on April 3 for staff training, with alternative bill payment options available. Regular hours resume April 4.

More than 170 times the normal number of calls came Sunday, about 300 unanswered. Mishawaka official says 911 should be accessible "100% of the time." ...

Managing an underperforming team member in your call center can be a challenging task, but it's crucial for maintaining high customer service standards and team morale. If you notice a consistent ...

Waterville councilors and fire Chief Jason Frost on Thursday discussed the need for more firefighter-paramedics and an extra ambulance on the road full time to help with the impact of Northern Light ...

The call centers that America’s military veterans rely on to schedule appointments and arrange medical care may no longer ...

The Blueprint Accountability and Implementation Board’s 10 employees are scheduled to move into an office space on West ...

The Family Center IGA grocery store in Port Aransas has been around since the 1960s. The owners recently sold it to the ...

The Chatham County Emergency 911 Center is reporting improvements in process times, staffing and abandoned calls.

Prioritizes faster responses to routine inquiries via automated systems and intelligent call routing; Timely and proficient customer-service resolutions offered by GPSSA advisors; ...