The Board of Public Works approved a $3.9 million extension Wednesday of a call center contract ahead of an expected surge of ...

Seven dispatch centers will be transitioned into the new 37,000-square-foot Regional Operations and Communications Facility ...

The call centers that America’s military veterans rely on to schedule appointments and arrange medical care may no longer ...

The Chatham County Emergency 911 Center is reporting improvements in process times, staffing and abandoned calls.