Commissions do not affect our editors' opinions or evaluations. Call center software enables better customer support by phone and other communication channels. This cloud-based technology is easy ...

The Stargate Project will focus on constructing state-of-the-art data centers to power OpenAI’s growing operations. Texas has been selected as the starting point for the buildout, with ...

The accelerating pace of progress highlights the power of precision medicine, which tailors treatment to each patient and their tumor’s specific biology. PanCAN’s network of research grant recipients ...

On Call was also much cheaper to make than Wolf Entertainment’s hour-long network dramas, which delighted Amazon executives, and that the Wolf camp is aware is vital to a new television era.

The plaintiff in CNN’s ongoing defamation trial accused CNN correspondent Alex Marquardt of staging a phone call to him for "theater," but the reporter insists the call was made and simply ...

The survey says that 6 out of 10 iPhone users are noticing network and call drop issues in the country. The report includes responses from over 45,000 users, so the sample size is definitely worth ...

The survey reveals that 6 out of 10 iPhone users in the country are encountering network-related problems and call drops. With feedback from over 45,000 respondents, the survey provides a substantial ...

The Department of Migrant Workers (DMW) on Monday warned the public against a social media post offering fake call center agent jobs. DMW said the fake job offers claim these would send victims to ...

This project is a proof of concept. It is not intended to be used in production. This demonstrates how can be combined Azure Communication Services, Azure Cognitive Services and Azure OpenAI to build ...

Need some call center improvement ideas? We’ve got you covered. Today we’ll look at eight ways you can improve both the customer and agent experience in your contact center. Whether you run a call ...