Hosted on MSN2mon
Call center employees in the Philippines aren’t worried about AI: The tech’s ‘not quite there yet’There have been job losses, but the industry still depends ... Renz Miguel Marquez, a 29-year-old call center trainer in Makati City in the Philippines, uses AI tools to streamline his workflow.
Rest of World on MSN4mon
AI is making Philippine call center work more efficient, for better and worseBPO workers say AI tools are monitoring their calls, assisting them with customers, and scoring their performance.
TTEC, a global leader in AI-enhanced customer experience (CX) solutions, is expanding its Cebu City operations with full-time call center job ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results
Feedback