Insightful has unveiled new details about its quality assurance for call centers software that enables data-rich, systematic QA NEW YORK CITY, NEW YORK / ACCESS ...

A waste employee had a “very close call” when an oxygen tank exploded inside a garbage truck after it was “illegally placed” in a trash can in Whitehall, Ohio, on January 29, the city said. The City ...

AKRON, Ohio (WJW) — Charter Communications, which goes by the trade name Spectrum, is expected to close its call center in Akron this spring, impacting more than 250 employees. According to a ...

Federal departments and agencies in the core public administration are required to make available to employees a confidential Employee Assistance Program (EAP). An EAP provides free short-term ...

I’d communicate goals clearly, provide targeted training, and set achievable milestones. Recognizing small wins and celebrating progress boosts morale. I’d foster teamwork, lead by example ...

A unique center that offered child care services for ... in 2020 for patient families and eventually children of Parkland employees. Laura Rhoden, Annie’s Place CEO, wrote in her announcement ...

Outsourcing call center operations has become a common practice ... identify and resolve potential issues before they escalate. Employee Engagement and Motivation: Loop Contact Solutions invests ...

A Shelby company announced it is planning to add an on-site wellness center for employees and their families. Greenheck Group, a manufacturer of commercial air movement, control and conditioning ...

New Delhi: Amid the 90-work-hour debate, a video is going viral on social media showing an argument between the CEO and employees of a company where one of the employees confronted the boss for ...

Dozens of employees have been furloughed at Vista Medical Center East in Waukegan as the hospital seeks emergency funding a year after it had its trauma center designation temporarily revoked. Vista ...

The hospital's owner explained a bankruptcy court had to approve a funds transfer before it could pay employees, and said everyone will receive a paycheck by tomorrow. Greenland's prime minister s ...