Call centers have long been front and center in providing customer service and support — in fact, IBIS World estimates that there are 36,787 customer care centers employing 305,000 individuals ...

AI in call centers isn't just the future — it's now. Learn how it's shaping customer interactions with predictive and conversational tech. AI call center technology is rapidly transforming how ...

(KOLN) - In the midst of a national staffing shortage at 911 call centers ... Emma Gettemy, who’s worked for the center twice now, said every day is different. And while it can be stressful ...

The school year is drawing to a close, and summer camps are gearing up for another season of education and excitement.

OUR ISABELLE MARAK TAKES US BEHIND THE SCENES OF A DISPATCH CENTER AND SHOWS US WHAT IT TAKES TO BE THE FIRST PERSON TO ANSWER A CALL FOR HELP WHEN SOMEONE DIALS 911, THEY’RE MET WITH MORE THAN ...

The agency, which administers $130 billion in monthly payments to more than 73 million Americans, said in a recent statement ...

California's state controller shares her own experience with filing taxes last minute as a way to encourage people who still ...

Editor’s Note: CNN’s 5 Things newsletter is your one-stop shop for the latest headlines and fascinating stories to start and end your busy day ... Crime Complaint Center received more ...

Call is not in the lineup for Tuesday's game against the Pirates. Jacob Young is making the start in center field, with James Wood in left, Dylan Crews in right and Josh Bell serving as the ...

DOCOMO Pacific on Friday unveiled its expanded call center operations in Gualo Rai, creating 29 additional jobs for local residents. Since its opening in September last year with just 10 telemarketers ...

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