8x8 Work supports 23 different desk phones from brands such as Poly, Panasonic, and Yealink. The system even works with ATA ...

In season one of The Night Agent, Peter Sutherland (Gabriel Basso) goes from manning an emergency phone in the White House to getting wrapped up in a massive government conspiracy. By the season's ...

Cresta, the leading contact center AI platform for human and AI agents, today announced AI Analyst – a new natural-language interface that empowers organizations to quickly uncover insights into ...

“I don’t know if there are any good decisions he could have made in Season 2,” Gabriel Basso admits of his Night Agent character ... “a mysterious phone call that makes her concerned ...

Here’s your guide to the full cast and characters in The Night Agent, the chart-topping political thriller series on Netflix from The Shield’s Shawn Ryan. Coming after the success of The ...

Struggling to choose the best call center software for your business? Compare top options to find the solution that fits both your team and budget. There are dozens of call center solutions ...

WASHINGTON – The leaders of the US Federal Bureau of Investigation (FBI) have warned that hackers who breached AT&T’s system in 2024 likely stole months of agents’ call and text logs ...

FBI leaders have warned that hackers who breached AT&T's system last year likely stole months of agents' call and text logs, prompting an urgent effort to safeguard confidential informants ...

s system last year stole months of their agents’ call and text logs, setting off a race within the bureau to protect the identities of confidential informants, a document reviewed by Bloomberg ...