Close-up of a young woman wearing a headset, concentrating on her computer screen while engaging in tasks within a busy call center environment Royalty-free licenses let you pay once to use ...

The busy season can make or break a call center. Call volumes spike, schedules tighten, and every interaction is important. In the trades industry—where HVAC, plumbing, and electrical calls require ...

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A graduate of Northwestern University, she has been working at PEOPLE since 2022. Steve Granitz/FilmMagic Busy Philipps and Michelle Williams really are besties for life. The actresses met on ...

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READER POLL: Do you approve or disapprove of the way Gov. Wes Moore is handling Maryland’s budget and deficit? READER POLL: Do you approve or disapprove of the way Gov. Wes Moore is handling ...