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Learn how it's shaping customer interactions with predictive and conversational tech. AI call center technology is rapidly transforming how businesses handle customer service. In 2025, AI call ...

The Illinois chapter of AARP played a role in the Trump administration reversing itself and allowing Social Security ...

OUR ISABELLE MARAK TAKES US BEHIND THE SCENES OF A DISPATCH CENTER AND SHOWS US WHAT IT TAKES TO BE THE FIRST PERSON TO ANSWER A CALL FOR HELP WHEN SOMEONE DIALS 911, THEY’RE MET WITH MORE THAN ...

At an Upper East Side luncheon, host Tiffany Haddish had the fashionable crowd splitting their sides with laughter, but ...

The Village of Port Chester announced on Wednesday, April 16, that the Gateway Shopping Center on Boston Post Road has closed all of its stores due to the break. Crews are currently working to make ...

Hawaii County welcomes a new Emergency Call Center in Hilo with a blessing and dedication ceremony held Monday that coincides with National Public Safety Telecommunicators Week, April 13 to 19. The 17 ...

He was 14 when he made his recording debut and 16 when he did his first national tour. Eric Clapton, Phil Collins and Kenny ...