Call center employees in the Philippines aren’t worried about AI: The tech’s ‘not ...
While much of the world was thrilled by the 2022 release of ChatGPT, and with it the dawning of a new era of technology, the ...
Nearshore Americas2 天
From Agent to Boss: OutPLEX’s Jim Ryan’s Rise Through the Ranks of BPOs
Moving through all the ranks of the call center industry into becoming CEO is rare. Jim Ryan's story may sound like a ...
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Call center employees in the Philippines aren’t worried about AI: The tech’s ‘not ...
the BPO sector in the Philippines has been associated with call centers serving English-speaking customers. For Junique, AI developments are just the latest change in the industry. AI tools enable ...