Across industries, GenAI adoption is no longer optional—it’s a necessity for businesses that want to remain competitive.

TrampolineAI, an AI-powered contact center platform for health plans ... In addition, it offers automated call summaries and real-time sentiment analysis and compliance monitoring.

Prioritizes faster responses to routine inquiries via automated systems and intelligent call routing; Timely and proficient customer-service resolutions offered by GPSSA advisors; ...

These solutions will provide real-time call insights, post-call analytics, and automated VoiceBot support ... innovative AI solutions to their call center operations. This collaboration ...