The rep also said that even if the manager were present, they wouldn’t be able to provide a replacement without a fee since ...

The ability to text an AT&T subscriber from an email address is going away on June 17th, the company has announced. If you’ve ...

Many people weren’t even aware AT&T was discontinuing the feature until Reddit user u/ben305 shared a post on the r/ATT ...

A CNET reporter learns some important lessons from AT&T: you don't always need phone service to get DSL, and dealing with customer service can be extremely frustrating. I ask this for a reason ...

calling AT&T customer support at 1-800-288-2020, or using the Troubleshoot and Resolve tool. Downdectector.com provides ...

AT&T has put up a new support page stating that the company will switch off its email-to-text and text-to-email gateway. Currently, people can send an email to an address such as ...

If you buy through affiliate links, we may earn commissions, which help support our ... than 24 hours, customer will receive credit for each additional day of the outage," AT&T adds.

AT&T confirmed this week it will cut its monthly ... "These rules are all designed to cut costs, reduce risk and improve customer profitability without raising base plan prices," Jain said.

AT&T disclosed the breach in a filing to the California Attorney General’s office, but also reportedly “snail-mailed” letters to every customer ... us and those who support our business ...

We have had AT&T phone service for the past 15 years. I expect a little better customer service. The reps on the phone I think had an IQ of about 70. I would ask him simple yes and no questions ...

It seems AT&T may soon reduce its autopay discount for some, and remove it entirely for others. Will you be affected?

AT&T had offered a $10 discount for customer who pay their monthly bill with a debit card but that will be cut to $5. Similarly the $5 discounts for paperless billing and autopay customers with a ...