With power surges and lightning strikes becoming an all-too-familiar threat to South African infrastructure, Duxbury Networking is calling on local installers and network integrators to follow proper ...

The company has announced a strategic restructuring of its operations across Africa to enhance and expand its market presence and customer engagement.

Contact centre operators are using AI to craft conversational experiences with basic chatbots and more advanced virtual agents, driving the rise of immersive digital CX.

Incident response isn’t something you should practise until you get it right – you need to practise until you can't get it wrong, says BUI's Yunus Scheepers.

AI agents are changing how companies predict, prepare for and respond to disruptions, says Augustine Tumi Mogashoa, IT and business continuity management specialist at ASQE.

The right host becomes your website’s silent guardian, working behind the scenes to fend off threats and protect your data.