Customer service is in AI’s sights. Sales and support roles are among the most impacted, with AI agents proving to be more ...

Unlike Traditional Chatbots, GVA Learning 360 Absorbs the Wisdom of Human Agents, Not Just Documents—Cutting AI Onboarding Time and Bringing Uniformity to AI and Human Customer Experiences New York, ...

New AI and personalization capabilities extend company’s core CMS offering, delivering a flexible, future-fit solution for brands to create and manage compelling digital experiences DENVER & ...

Customer AI Agents help marketing teams launch 10X more personalization experiments and auto-optimize to customer outcomes. SAN FRANCISCO, March 31, 2025 /PRNewswire/ -- Blueshift, the leader in ...

Jennifer Brussow, Ph.D., is the director of data science at Terakeet, the strategic partner for predictive and scalable online brand management programs for global brands. With a demonstrated history ...

The latest AI platform on the block breaks down its logic for you—perfect for campaign clarity and team trust. Just don’t ...

Reduce cognitive overload. AI helps simplify decision-making by reducing cognitive overload. It allows employees to focus on what matters most and increases productivity. Enhance human empathy.

Collaborative initiative with iq digital and GroupM showcases the power of privacy-first, data-driven advertising solutions 27th March 2025: Utiq, the European AdTech company providing a Telco-powered ...

Braze furthers agentic AI innovation with acquisition of a leading AI decisioning company NEW YORK--(BUSINESS WIRE)--Braze (Nasdaq: BRZE), the leading customer engagement platform that empowers brands ...

Ruggable, Sakara, Sonos & Caraway boost marketing efficiency and revenue with Chord's AI-driven data platform NEW YORK, March 27, 2025 /PRNewswire/ -- Chord Commerce, the smarter Customer Data ...