Level 1–2 (no AI) involves systems that provide no assistance; humans are fully responsible for all decisions and actions. No trust in AI is required. As automation increases in Levels 3-6 ...

Vice President and Chief Technology Officer, Lifestyle Solutions at Flex discusses how advanced technologies are transforming user experiences, shaping product development, driving customer loyalty, ...

Curiosity is powerful. Psychologists tell us that curiosity enhances intelligence and increases perseverance. Being curious propels us to deeper engagement, superior performance, and more meaningful ...

AI and Video Interviewing Throughout my job search over the past few months as I wrap up my Master’s program, I have come across a new phenomenon within the interviewing process—the incorporation of ...

The Tor Project is a U.S. nonprofit composed of individuals from all around the world. Guided by common values such as privacy, anonymity, security, and freedom, these individuals build technologies ...

Recently, I was asked to review the usability of an audio configuration app and propose enhancements in the areas of navigation design, workflows, workspace management, and the overall usability of ...

Design, Empathy, Interpretation: Toward Interpretive Design Research, by Ilpo Koskinen, presents the research behind the birth of empathic design and its morph… ...

In Asian countries, especially in Southeast Asia, user experience or UX until relatively recently has been thought to be just focused on the look and feel of an interface. Not only did the majority of ...

The “How Much” and “When” will vary significantly, depending on your budget and time limitations. Figure this out in advance and then create the plan that works best for you. A Quick Step-By-Step for ...

Note: This is a two-part article. Part Two will appear in our next 19.1 issue. Our news feeds today are rife with ethical issues as they relate to the ever-increasing technologies we use. Self-driving ...

Recently, I worked with a health insurance company to build a custom solution for care managers. Our key stakeholder (product owner) at the company had a nursing background and was excited to work ...

Practicing designers can tell you that designing mobile touchscreen apps for children is different than for adult users. Still, what does science tell us about what interface differences are critical ...