Ravindra Desai is a growth architect and healthcare industry pioneer, renowned for his pivotal role as the first Director of Sales & Marketing at SRL Diagnostics, where he laid the foundation for its ...

What is AI in customer service? Artificial Intelligence (AI) in customer service refers to incorporating advanced technologies like machine learning, natural language processing (NLP), and data ...

Notification marketing is a direct communication strategy that allows businesses to send messages to their customers via push notifications, SMS, email, or in-app messages. These notifications provide ...